If you contact us via email or mail you do not need to identify yourself or use your real name. If you email us, we will receive your email address but it will not be used for marketing purposes.
If you contact us via email we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other government agencies. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days.
How we protect your Personal Information
This online service is hosted in Australia. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
Access to your Personal Information is restricted to employees who need it to provide benefits or services to you. If you notice any hidden vulnerabilities please email us the details at firstname.lastname@example.org
Our website may use Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
If you feel aggrieved by anything solar-e.net has done in relation to your privacy place your concerns in writing and send your letter marked ‘Private and Confidential’ to:
Mr Garry Baverstock, Director
Wise Earth P/L
PO Box 6113, Swanbourne WA 6010
Site Contact: email@example.com
If you are still dissatisfied after you receive our reply you may appeal by writing to the:
GPO Box 5218
Sydney NSW 1042
Hotline: 1300 363 992
Tel: 02-9284 9800
Fax: 02-9284 9666